Refund policy

Anxin’s service provider is 看围科技有限公司. This policy describes refund protection for commissions planned to open. Temple browsing and enquiries are currently available; online booking is not yet open. Previously accepted orders retain the policies agreed when they were placed, without retroactive restrictions.

Ordinary cancellation within 168 hours after payment is confirmed and the order is successful

You can cancel and request a full refund within 168 consecutive hours (7 × 24 hours), including orders already carried out. No charge is deducted because the visit has happened or offerings have been used.

Dissatisfaction refund within 168 hours of actual service completion

If you are dissatisfied with any part of the service, you may request an unconditional full refund within a separate 168 consecutive hours after actual service completion. Reasons are for improvement, not a requirement to provide evidence or a basis for subjective refusal.

Future commissions, once approved to open, have two independent full-refund windows, each lasting 168 consecutive hours (7 × 24 hours), without rounding to calendar or business days. The ordinary cancellation window starts when payment is confirmed and the order is successful, including for orders already carried out. The dissatisfaction window runs independently from actual service completion, not from delivery of the receipt or your last viewing. Both deadlines are displayed in Beijing time (UTC+8), and requests can still be made at the exact deadline. The original request time is used to check eligibility; subsequent processing beyond the deadline does not remove protection for a request already accepted. Previously accepted orders retain their original policies, without shortening their protection because this page is updated.

After signing in, open ‘My commissions’, select a paid order and choose the refund option in the order details or receipt page. Check the order, currency and full amount before submitting. If a request already exists, continue viewing that same request instead of repeatedly creating new ones.

You may also apply without logging in by emailing support@baifo.xyz, including your order number and what you need us to address. Support will carry out necessary security checks and will not ask for your Google password, verification codes, full bank card details or the full text of your wish. Email is equally available for refunds, after-sales support and privacy requests; adding WeChat or WhatsApp is not required.

A full refund is checked against the original order’s amount actually paid, currency and refund history, including original taxes. Amounts already refunded are not refunded again. Staff, offerings or other costs already incurred are not deducted from a full dissatisfaction refund.

Within 24 hours of the request, the team processes and initiates a full refund to the original payment method. This is the team’s processing target, not a promise of same-day receipt from the payment provider or bank. If the provider’s status is unclear, we continue checking the original request rather than initiating duplicate fund movements. Progress is available on the order’s refund page.

Inability to fulfil the service, duplicate charges and payment problems are not limited by the ordinary seven-day cancellation deadline and can be addressed through support. The commercial 168-hour windows are not an upper limit on consumer rights worldwide. Withdrawal rights, remedies for defects and other mandatory rights under applicable law remain available. Receipt photos and video document in-person fulfilment; their delivery does not automatically mean a downloadable digital product has been supplied or statutory withdrawal rights have been waived. If Creem is used in future, its buyer terms and their application to the specific transaction type will be checked before opening. This page is not a waiver of statutory rights.

Refunds follow the original payment record. When the provider’s status is unclear, we continue checking the original request rather than initiating duplicate fund movements. You can check progress on the order’s refund page. If the outcome has not been confirmed, please keep the order number and original payment record.

During a refund request, necessary order, service and receipt records are retained for verification. Records of a completed visit are not rewritten to suggest it did not happen. A refund does not automatically delete receipt copies you have already saved.

Support is available daily, 09:00–24:00 Beijing time (UTC+8), normally with a first reply within one hour during these hours. Outside service hours, you may leave a message; replies begin at 09:00 the following day. WeChat: William97659; WhatsApp: +65 8531 5198; email: support@baifo.xyz. Email is equally available for after-sales support and privacy requests. Adding WeChat or WhatsApp is not a condition of delivery or refunds.